Chance of decline for all electronically delivered Transactions move on the acquirer on Digital transmission on the receiver. No Apple worker or agent has the authority to vary this Settlement.
Don’t despair. There's a speedy and simple method of getting a refund for a wide variety of reasons. The procedure is just not that obvious, but it works and in many conditions, it’s An immediate repair.
 then pick out Receipts to view a summary of your receipts. Should you be on a Mac or Personal computer, click Receipts. A receipt may not be offered should you designed the acquisition a short while ago.
If you want to learn more about a buy, or redownload an item, see and obtain your past buys.
The Apple Store sells and ships products to finish-person clients only, and we reserve the best to refuse or cancel your buy if we suspect that you are buying items for resale.
Please Notice that the particular shipping and delivery of one's order can be impacted by a lot of functions past Apple’s Management when it leaves our amenities. We are going to, even so, notify you of any sizeable delays, and perform with you to make certain a clean supply. As Apple normally takes care of your dispatch with the items you buy around the Apple Store, the danger of loss of, or harm to, product or service(s) shall move to you personally any time you, or an individual selected by you, acquires Bodily possession on the product or service(s). Title during the product or service(s) shall pass for you when the product(s) is picked up because of the carrier from our warehouse. At this point, you are going to receive the Shipment Notification E mail. If you'll find any difficulties with shipping and delivery, make sure you Make contact with Apple to take care of.
hyperlink shown for every of your current purchases. iTunes no more includes the complaint variety within the iTunes Store, but instead opens a Online page on Apple's Internet site, giving you to start with alternate solutions before you decide to get to the last vacation resort of emailing Apple customer support directly.
It can be a smart idea to check in-inventory availability by calling the Apple Store, or by viewing the merchandise on apple.com to check out In the event the merchandise is obtainable for get locally. Customized objects and tailor made-configured Macs may not be eligible for exchange at an Apple Store.
You could only edit subscriptions for tvOS apps that happen to be put in in your Apple Television. For Apple Tv set (3rd era or previously), you might want to use an iOS gadget or Personal computer to handle your subscriptions.
Only you or the person specified by chances are you'll pick up the merchandise(s) acquired. A valid method of ID and purchase number will be required for pickup. Apple will notify you Once your purchase is ready and the day by which you must pick up your things. We’ll also mail you a reminder or two, just in the event that it slips your this page intellect. For those who don’t get your buy, Apple might cancel it. Please take a look at  for full information about in-store pickup.
I did not imply to get this item - You could complete supplemental information regarding your issue and click Post.
Because the iTunes Store now not offers a "buffer" avoiding you from unintentionally paying for content material (one example is Once you have personalized iTunes to prevent inquiring affirmation before acquiring information), you could finish up being forced to ask for a store credit or complete refund for many of your purchases.
Apple has not developed any links to issue reporting into your iTunes Store or App Store apps, so for anyone who is caught utilizing the Net on your own apple iphone, iPod touch, or iPad in addition. If It can be additional easy, you could go straight to difficulty reporting by way of your email receipt.
I should also point out which the Report a dilemma option is not just for apps; it's available for absolutely anything you purchase from iTunes: songs, movies, guides etc. Just keep in mind, "I did not like that Motion picture, it had been horrible" is just not a legitimate (or available) reason for a refund.